In an industry forum of C-Suite leaders, it was revealed that cafeteria and food services are important components in attracting and retaining talent. In a modern workplace, cafe’ conversations, both formal and informal, all can influence employee productivity in many ways. Given these things, there is a lot of focus on cafe’ operations and improving the F&B experience for employees. Corporates are also looking at Cafeteria digitisation to drive real-time feedback mechanisms to gauge the pulse of employees. A wealth of information is being gathered using Cafeteria digitalisation to get insights and feedback on the menu, food quality, rating of vendors and many other things. Various LEAN wastes in the Cafeteria food preparations and forecasting of employee consumption are being identified. A mix of quantitative and qualitative analysis is being used to identify the root cause of the issues to focus on. Every Cafeteria measures the weight (kg) of food wasted on a daily basis and tries to create awareness.
