News release

India urban logistics spaces expected to cross 7 million sq. ft by 2022

The urban logistics industry in India is at a very nascent and fragmented fringe state now and is on the cusp of going mainstream.

September 09, 2021

Mumbai, 9 September 2021 - Urban logistics spaces in India are expected to exceed 7 million sq. ft by 2022, as demand surges, JLL said it its report 'India Urban Logistics - Are dark stores revolutionising the sector?' released today.

The urban logistics industry in India is at a very nascent and fragmented fringe state now and is on the cusp of going mainstream. Demand will be supported by freight congestion currently impacting cities and communities and mitigate the associated environmental impact of vehicles on these locations. According to JLL, urban logistics will help address these infrastructure, community, and environmental concerns, while via the efficient movement and transport of goods in urban areas through last-mile storage spaces. Furthermore, urban logistics is expected to expand significantly beyond 2022, as the increasing trend of faster goods distribution and e-commerce penetration increases nationwide.

“Urban logistics will play a more front-and-centre role in the metropolitan economies of India as consumers become more tethered to the convenience, transparency and hygiene benefits of online purchasing throughout and post-Covid. The surge in e-commerce has led to increased storage space and logistic delivery capabilities, thereby giving owners and developers a clear opportunity to capitalise on the demand, which we believe will easily exceed 7 million sq. ft by 2022,” said Radha Dhir, CEO and Country Head, India, JLL.

“Today last-mile delivery takes up more than 47% of e-commerce transportation costs. Urban logistics have come in as the perfect bridge to reduce these costs as well as increase delivery efficiency. With increased warehouse and logistics requirements growth, business models are evolving and creating a vast opportunity for the industrial sector. Furthermore, the shift from retail to urban logistics is generating change in the demand curve for highly automated and sustainable spaces, encouraging e-commerce and 3PL players to implement micro fulfilment technology to maximise efficiencies and optimise last-mile logistics to boost their businesses,” said Yogesh Shevade, Head – Logistics & industrial, India, JLL.

Dark stores are driving efficiencies, faster delivery capabilities and reducing logistics cost

Dark stores house goods used to fulfil orders placed online, for the last mile connectivity and have the potential of saving anywhere between 10%-30% of logistics costs. Certain wholesale distribution centre businesses are moving towards dark store concepts in India. Since real estate cost in urban locations for logistic activity cannot meet retail rental expectations, dark stores are deemed ideal replacements, as they also serve as cross-dock stores. These can be planned in unused commercial building basements, parking spaces, mall parking, defunct facilities, etc. For grocery business, replenishment to dark stores can be twice or thrice a day, and typical door deliveries will be morning or in the evenings. Some e-commerce players operate daily essentials to enter customer wallets. Hence compliance is not a showstopper.

According to JLL, generally, to handle 1000 Stock Keeping Unit (SKUs), warehouse space can range between 2,000-20,000 sq. ft. depending on product type and Days of Cover (100% inventory cover for number of days). Hence, it is possible to save anywhere between 10%-30% of logistics costs using dark stores.

The need for greater automation is driving sustainable demand for urban logistics spaces

Collaborative logistics will also result in a more sustainable urban logistics infrastructure in India, JLL believes. Key initiatives such as vehicle load consolidation, automatic route mapping, data gathering, and analysis, will lead to fewer delivery vehicles on the road and savings on fuel and emissions.

The opportunities with urban logistics in resolving SKU problems are manifold. SKUs are becoming cost-effective real estate alternatives helping companies avoid high traffic areas in cities, serving numerous online stores simultaneously and far more variation per item at a far lower space cost.

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 92,000 as of June 30, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit