News release

JLL announces leadership transition: Rahul Arora to lead India Retail Business

Firm positions retail for long-term success and profitability; expects the sector to grow exponentially

March 10, 2022

Mumbai, 10 March 2022: JLL, India’s largest real estate consultancy firm, names Rahul Arora as Head of Retail Services, India. Based out of Bengaluru, Rahul will take over this responsibility in addition to his existing role as Head of Office Leasing Advisory and the Managing Director for Karnataka and Kerala.

Assigning the responsibility for the Retail portfolio to Rahul underlines the Firm’s focus on growing this business and increasing market share significantly. JLL’s retail team has successfully helped multiple clients through a challenging business environment in 2021 and has focused plans to continue building the momentum through 2022 and beyond.

Radha Dhir, CEO & Country Head, India, JLL said, “Retail demand will improve in the coming quarters as retailers continue to execute. We are anticipating an increase in retail activity this year as the economic recovery continues and Rahul’s experience and expertise will be of huge value to our clients. He will be instrumental in expanding our business scope and our relationships with major Indian, and international retailers as well as real estate owners.”

“Looking forward, market recovery is likely to be bolstered by increasing vaccination rates and easing of pandemic restrictions, which in turn will lend support to improved retailer sentiments. Also, with the boundaries of offline and online retail merging, the sector is expected to see phenomenal growth in the coming years,” she added.

“I am very excited to be leading a team of extremely talented and passionate professionals. We are in a very exciting space today with a focus on growing the retail business manifolds. As challenges thrown by the pandemic slowly ease out, we are witnessing an impressive pick-up in demand across high streets and shopping malls. Another important phenomenon that has irreversibly changed retailing is the rise in customers’ environmental awareness. Today, the plans of most brands assume the inclusion of Environmental, Social, and Governance (ESG) compliant activities. ESG strategies are also increasingly important for real estate owners of retail space. Given that, the retail team at JLL is poised to ride this growth with our in-depth market knowledge and unparallel expertise,” said Rahul Arora.

Shubhranshu Pani, who was leading the retail business in India has decided to move on from JLL. Over the last two decades at the Firm, Shubhranshu has also overseen the Strategic Consulting business. He has been a valued advisor to many of the JLL’s domestic and multinational real estate owners and investor clients and is well-acknowledged in the industry as well as in JLL for his contributions to building the business over the years.

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $19.4 billion, operations in over 80 countries and a global workforce of more than 98,000 as of December 31, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit