News release

JLL enters secondary residential market, ties up with Zapkey

Creating trust and transparency in the process of transacting resale residential homes

August 10, 2021

Mumbai, 10 August 2021: JLL, India’s largest real estate consultancy firm today announced its entry into the country’s secondary residential market via a strategic partnership with Zapkey (a Propstack subsidiary). With this first-of-its-kind association, JLL aims to reach out to customers struggling to make a buy-side or a sell-side transaction in the rather unorganised secondary (resale) residential market.

Benefits for the customer

  • Complete assistance on property marketing
  • Detailed home inspection and valuation report
  • 3D (Digital Twin) - virtual tour of the property

India’s secondary residential market is very challenging with customers facing multiple issues.

Apart from difficulties related to price discovery and quality of product offered, legal issues like clear title deeds and documentation can be a big deterrent. This partnership aims at firstly simplifying the marketing of a resale apartment by using Zapkey’s data platform & proptech tools like Matterport, which creates a 3D digital twin of the apartment for buyers, making it easier for them to virtually tour the property. It also provides measurement features, a detailed home inspection report with all the quality checks and scope of improvements mentioned in simple understandable terms.

The collaboration between JLL and Zapkey will be both offline and online. While Zapkey will list resale homes on their portal, the eventual offline transaction will be managed end-to-end by JLL’s experienced advisors. Starting with Mumbai, we will look at expanding our presence in cities like Pune and Bengaluru too,” said Siva Krishnan, Managing Director, Residential, India, JLL.

“As more and more homebuyers take the most important step of investing in their own homes rather than staying on rent, we wish to be enablers for them in this important decision. We recently announced, our primary residential portal, and with this association we aim to reach the secondary residential market. We hope that the coming together JLL and Zapkey will induce confidence in customers as we aim to resolve some of their most pressing issues,” Siva further added.

Raja Seetharaman – Co-founder of Zapkey said, “Both JLL and Zapkey are client-facing real estate companies; however, the characteristic each holds fits like a puzzle. We are delighted to partner with JLL. We believe that the combination of Zapkey’s tech and data platform with JLL can redefine the secondary residential market in India. The broad nature of residential products & services under one umbrella, makes it an exiciting proposition. The secondary residential market holds huge potential in India. Large organised players like JLL entering this market will make it easier for buyers and sellers to confidently and efficiently execute transactions. ”

JLL has recently announced the launch of its residential portal The portal enables prospective homebuyers to choose from an array of residential projects that have been pre-screened by professionals from JLL.

For more information and to experience the site, please visit

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 92,000 as of June 30, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit