Impact of COVID-19 on workforce

COVID-19 is truly a Black Swan event

December 30, 2020

What a year this has been for the workforce! Employees across India have struggled with work life balance, anxiety, uncertainty and so much more while trying to be at their productive best. And organizations have gone out of their way to support the workforce in these difficult times. The whitepaper ‘Impact of COVID-19 on Workforce’ decodes this truly black swan event and delves on work from home experience, best practices and what to expect in 2021.

In India 66% of employees had to work from home during Pandemic, 82% missed the office while working from home.

Indian professionals stress more notably (41%) on lack of professional environment while working from home as compared to 34% in APAC.

What to expect in 2021

While we continue to be in an uncertain world, at some point we hope we will return to normal after the worldwide stress test of working from home during the pandemic.

CEOs of the 2020 fortune 500 list, when asked ‘when will at least 90% of their workforce will return to their usual workplace?’ 66% said between Q3’20 to Q2’21. 

Key Trends we can expect in future 

  • (re)imagine workforce in the new normal - HR leaders and C-suite will continue to build structured programmes for employee health & well-being to ensure productivity & talent retention.
  • (re)Imagine Flex Spaces – Flex Spaces in the next normal is driven by increased demand from large enterprises. 
  • New workplace models for the next normal - to explore new ways of working that enable a work-from-anywhere workforce yet still provide human connection and collaboration.

As per JLL research, globally most of the employees are missing Human interaction the most, followed by a professional environment. Not all homes are equipped to be home offices for a long duration of work from home. Virtual tools are great to connect virtually but they cannot replace human interactions. This may lead a lot of organizations to be more open for remote working as part of their culture and will enhance the flexibility options in each organization. Human interactions, measuring productivity and data confidentiality while working from home, will continue to challenge us in the short term.

The future is likely a work-from-anywhere scenario where employees enjoy greater flexibility while the office is likely to remain as important as ever. 

The offices will change, and they are here to stay.

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